Shipping delay e mail

[Sheilam111]

I received an e mail today stating my shipping could be delayed until 3/2020. This date has already passed. I ordered a product Nov. 2020. Did anyone else get this e mail? Was it a mistake?

[The_Fossette]

@Sheilam111

I reviewed your post and I understand that you have received an email about the shipping delay.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact the support team and they will be able to assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Sheilam111]

They meant 2021.

[Kumar0307]

@Sheilam111

I understand your concern. Kindly check the order status here. You may reach out to the HP Technical Support team in your region for further assistance with this issue.

Hope this helps! Keep me posted.