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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Bankerr
Level 2
19 9 0 0
Message 1 of 3
142
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Storage Issue

HP Recommended
HP SimpleSave External Storage
Microsoft Windows 10 (64-bit)

I have tried a number of suggestions but I am experiencing the same problem where I can't retrieve the information from the HP SimpleSave.  It continues to backup but not able to retrieve.  Look forward to your suggestions.  Thank you,

2 REPLIES 2
Echo_Lake
HP Support Agent
HP Support Agent
26,801 26,735 1,261 1,304
Message 2 of 3
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HP Recommended

@Bankerr

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Bankerr
Author
Level 2
19 9 0 0
Message 3 of 3
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HP Recommended

I've tried this before but was unable to locate the unit I have.  Any other suggestions or do you have a telephone number I can call?  Thank you,

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation