Student deals! Need help!

[VALMA]

I been trying to to access my student discount with hp and currently having issues. Registration completed but it’s giving hardest time with this error!

and when I try to register as new it say existing so I go to log in and this message comes up

“OOPS!

For security reasons, you must first login to your company's network before visiting the private store.”

Now if I’m not on campus how the heck do I suppose log in  ?  Especially if  some campus are closed/schooling from online at home,  at the moment  with COVID-19 pandemic  crisis?  I’m super upset  I can’t access so can someone please help me with gaining access to my student discount . I even Tried with my UNiDAYS but same process it ask for my edu I completed and register then told can’t access. Hp should have a process for students being able to access the EDU store during this horrible crisis that the world is facing I would expect that you guys would have some type of back up option in January as you do with your disaster recovery and what not. So can someone please help me

[praveenbv]

Hi @ VALMA,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.