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11-06-2022 06:07 AM - edited 11-06-2022 06:44 AM
********* I finally found the phone number for this service and was able to request a cancel of this subscription. Ignore this posting. *****************
In Nov of 2019, I subscribed to a HP Product Service & Repair subscription for my all-in-one printer and have paid $14.99 monthly ever since. I have tried in vain to cancel this subscription and have gone down the HP Rabbit hole website numerous times to find a way to talk to someone or find the right area to cancel this subscription. I've look at the current Care subscriptions - they are current subscriptions and don't apply to mine.
Since I have had no luck with HP, I have place a stop payment for the monthly charge with my credit card company.
Does anyone know how to accomplish a cancel or at least find the right department with HP? I would like to do the cancel from the HP end or at least inform them about the stop payment.
Any help would be appreciated.
11-06-2022 07:39 AM
For those reading
Optional Service Contract for those out of Warranty
Information to subscribe to / contact / seek help > SmartFriend Service
SMARTFRIEND SERVICES
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