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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2009 11:16 AM

HP Recommended

 

Hello,

 

My post has been removed by moderator, due to violation of some rules, as per policy.

 

However only thing I wanted is to discuss my problem with another HP users, Is it me unique or there are other HP customer who are suffering from negligence of HP service and support staff?

 

Yes I mentioned HP CEO Mark Hurd whom I was trying to contact for 4 TIMES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and only thing I received every time is 

 

FW: Feedback to CEO and President Mark Hurd from Timur Rovshanbekov -- ST# 8031452692 / #24275

Tuesday, December 1, 2009 4:42 AM From: "EMAIL ECR" <email.ecr@hp.com>Add sender to Contacts To:  Hello Timur Rovshanbekov,

Thank you for your message to Hewlett-Packard.  We sincerely apologize for the difficulties you have experienced.

 

 

And NOTHIG I am repiting NOTHING is done up to now!!!

 

I have at least 3 letters from your CEO or the people who writes on behalf of him..

 

And when I post an angry message here I am violating some rules...

 

 

 

 

I am sorry that you sorry!!!! Modearator!!

 

But still it does not change the situation and truth is  that HP after sales service and technical support is very low in standards, and even when I was trying to contact HP CEO  it is still useless.

 

You can remove this post also modeartor!!!!!!!!!!!!!!!!

 

Feel free..   

 

1 REPLY 1

‎12-16-2009 12:07 PM - edited ‎12-16-2009 12:09 PM

HP Recommended

Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:

http://welcome.hp.com/country/us/en/wwcontact_us.html

 

The issue here, darhan76, is this is a user-to-user community, and not a venue to receive direct help or feedback from HP.  Your peers are answering questions and solving problems -- not HP staff.  In order to contact HP directly, you have to follow the link I gave you or other proper channels outside of the Consumer Support Forums. 

 

If you have any further questions or concerns, please feel free to send me a Private Message.

Thanks!


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