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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-21-2022 08:19 AM

HP Recommended

Hello, I have been looking for support for 2 weeks to complete the registration of a company profile on "https://mycrm.support.hp.com/it-IT/profile/".
It is not possible to complete the process in the form as in the "Profile and settings" section some mandatory fields (such as Language, Time zone and Country) are not filled in.  I also tried using 3 different browsers (Chrome, Edge, Firefox): same problem.
It is not possible to continue, so "User Is Deactivated" appears in red.

I searched the FAQ and also called customer service but no one seems to be dealing with account issues: can you help me?

Many thanks, Vittorio

1 REPLY 1

‎11-22-2022 04:20 AM

HP Recommended

I have the same identical problem. Anyone from the support can help? 

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