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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
leonedward
New member
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Message 1 of 2
132
Flag Post

Verifying a HP Care pack is registered and the registration process

HP Recommended
HP Carepack
Microsoft Windows 10 (64-bit)

I need to register a purchassed lapop for a care pak. I have the seriel number and purchase info but I cant findany way of checking my status online nor registering it. the vvirtual chat was no help only gave information what is neededm, no link or phone number.

___________________________________________________________________

I gave HP some feedback on my concerns, maybe support or someone could point me in right direction;;

here's my feedback to HP on this, 

 

a couple issues. first, the call number for care pack wasn't reachable. I waited on hold two hours last night, then called back today and currently on hold an hour. All I wanted to do was check the registration of a purchased care pack and get it registered if need be. However, virtual chat is no good and no one can be contacted by phone either. I am afraid that if i actually had a care pack issue or claim, it would not happen, So I see it as a waste of money, I paid almost a third of the price of my computer for 3 year care pack and just verifying registration or registering it if needed; and no service at all from HP, not even an automated page. I am so sorry I bought this HP and useless carepack! PS - still holding...

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 330 397
Message 2 of 2
Flag Post
HP Recommended

Hi@leonedward, Welcome to the HP Support Community!

 

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

 

 

  • Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

 

 

Various Regions Outside the USA - Examples

 

Reminder: 

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

And / Or

HP SMARTFRIEND SERVICES

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation