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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-30-2020 12:23 AM

HP Recommended
Product: Spectre x360

I ordered a laptop and want to cancel it just minutes after ordering -- tried to go through chat service but no reply although it was within the service time (before 2 am), I tried to call customer service one agent answered me but told me there no one that can handle my request at that time ,, I send an email ,, and have to wait till the morning ;; I should be able to cancel within 1 hour,, but don't know why no one replied !

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‎12-01-2020 11:54 AM - edited ‎12-01-2020 12:29 PM

HP Recommended

Hi@AhmedNaglah, Welcome to the HP Support Community!

 

Please contact our HP Shopping phone support,  link:https://store.hp.com/us/en/cv/customerservicechangecancelorder

 

         

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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