-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Your Voice Ready Only
- Community Feedback
- Why Does The Warranty Start Earlier ?

Create an account on the HP Community to personalize your profile and ask a question

10-22-2021 04:28 PM
Just a little puzzled as to why, after buying my laptop (it has happened before too) from Amazon, that when I start up for the first time (this is supposedly not a renewed laptop but new) that the Warranty is already several months in?
In my case, bought October 21 but the warranty started in May 21, leaving me with 8 months left.
Luckily I have had this rectified but it still puzzles me why this happens (twice in my case)
Is it Amazon ? Is it HP?
HB3263827
Solved! Go to Solution.
Accepted Solutions
10-22-2021 04:31 PM
Hi:
For whatever reason they do it, HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
The longer the PC sits unsold someplace, the less time remains on the warranty.
It is not uncommon for as much as 6 months to have elapsed on the warranty before the PC is purchased by someone.
Some folks have had the warranty completely expired before they purchased the PC.
I'm glad you were able to get the warranty start and end dates adjusted using the HP warranty dispute process.
10-22-2021 04:31 PM
Hi:
For whatever reason they do it, HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
The longer the PC sits unsold someplace, the less time remains on the warranty.
It is not uncommon for as much as 6 months to have elapsed on the warranty before the PC is purchased by someone.
Some folks have had the warranty completely expired before they purchased the PC.
I'm glad you were able to get the warranty start and end dates adjusted using the HP warranty dispute process.
