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‎08-22-2022 12:09 PM

HP Recommended
Operating System: Microsoft Windows 11

Many recent posts here on the HP Community Forum are reporting a recent Windows update has caused Bitlocker to activate the recovery mode.  See these articles for reference:

 

https://www.bleepingcomputer.com/news/microsoft/windows-kb5012170-update-causing-bitlocker-recovery-...

 

https://support.microsoft.com/en-us/topic/prompted-for-bitlocker-recovery-key-after-installing-updat...

 

https://docs.microsoft.com/en-us/answers/questions/113887/bitlocker-recovery-screen-occurring-after-...

 

I feel the Moderators should withhold the normal response (quoting the Rules of Participation, and locking the thread) to a request for help until MicroSoft comes up with a repair for the issue!  New users are buying HP computers, following the suggested updates from MicroSoft, and losing control of their computers!!

 

Perhaps a response akin to "HP is aware of this issue, and is waiting for an update from MicroSoft"  I would also like to suggest HP Support do some research into the issue and make some positive suggestions instead of just slamming the door"...   😞

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
1 REPLY 1

‎08-22-2022 01:17 PM

HP Recommended

Hi WyreNut, 

 

I hope that you are fine. 

 

Thanks for your suggestions, we are taking look in that cases, and we have a team working on it, now we are waiting a instruction to share with all users. when we receive that answer the suggestion for solution will be shared.

 

Again thanks for your concern and thoughts. 

 

 

 

I work on behalf of HP.
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