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‎08-26-2017 02:15 AM

HP Recommended
Product: monitor hp 24er
Operating System: Microsoft Windows 10 (64-bit)

i bought a hp monitor e24 and when i connected to my pc in hdmi appears and disapperas always analog menu on desktop .ho could i fix this problrm? i tried everything.

1 REPLY 1

‎08-27-2017 03:37 PM

HP Recommended

Hello, @kilter – Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!


I see that you are having issues while connecting the external monitor to your PC. Do not worry, try the steps listed here to try and fix the issue: http://bit.ly/2wA1CsQ


Follow the steps listed under “Perform a hard reset and update the device drivers” & “Troubleshoot specific HDMI issues”.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂
 

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Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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