marking a better solution

[mj009]

I posted a question and received good advice.

I accepted that advice and marked the post "solved."

Now I have received even better advice.

How can I change from the solution I first accepted to the new and better solution?

The "Accept solution" button has disappeared from that thread 😞

[Paul_Tikkanen · Accepted solution]

Hi:

On the post that you marked as the solution, click on the Options drop down menu on the upper right side of the post screen.

There should be an option labeled 'Not the Solution.'

Select that and complete the action, and that post will be 'unmarked' as solved and the blue accept as solution button should reappear on all replies and you can select the reply that best describes the solution.

[mj009]

thanks, Paul!  it worked!

[Paul_Tikkanen]

You're very welcome.