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HP Recommended
Microsoft Windows 11

Hello,

 

My headset is no longer recognized by my laptop.

The driver light does not turn on.

 

 

1 REPLY 1
HP Recommended

Hi @dmendesdac, Welcome to Poly HP Support Community.  

 

Please provide the name and model of the headset to assist you further with this.
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an Accepted Solution.

 

Regards,

Salman

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.