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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-18-2015 03:34 PM

HP Recommended

http://h30434.www3.hp.com/t5/HP-Cafe-and-Lounge/billing-problem/td-p/5198554

 

On 8/9/2015 I contacted tech support with a problem. He told me it would be $59.99 for him to help but if they could not solve the problem there would be no charge. He was unable to solve the problem.  I talked to a supervisor and he said the charge would be removed from my Visa in 3 to 4 days. As of today 8/13/2015 it is still on my Visa. who do I contact about this?

 

Problem resolved.

I work on behalf of HP
1 REPLY 1

‎08-18-2015 05:19 PM

HP Recommended

08/18/15 - Jeff reached out to customer

I work for HP
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