DiegoGax:Cracked Screen

[kevin-t]

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/Cracked-Screen/td-p/5272173

Product Name: Spectre x360

Operating System: Microsoft Windows 10 (64-bit)

I am very sad and disappointed with HP because just this morning I opened up my 2 month old laptop to work at school and found out the screen cracked right where the front facing camera is located and since then the crack has been expanding through the screen and it is messing up with the touch features, I am not using the touch screen anymore but it sometimes glitches and won't even let me use the computer properly.

It's amazing how so many people have had this issue, obviously something is wrong with these screens, i have read close to 10 posts like this one so I think it's pretty weird. Hopefully HP will fix it or replace it since it was clearly not my fault in any way, I take great care of my computer since it represents a huge investment for me. When I bought it I thought I was buying an elite quality notebook but apparently not.

Please help me or tell me what to do next, it would be really nice to go back to the great feeling I got when using my Spectre x360.

Thanks.

[kevin-t]

I am very sad and disappointed with HP because just this morning I opened up my 2 month old laptop to work at school and found out the screen cracked right where the front facing camera is located and since then the crack has been expanding through the screen and it is messing up with the touch features, I am not using the touch screen anymore but it sometimes glitches and won't even let me use the computer properly.

It's amazing how so many people have had this issue, obviously something is wrong with these screens, i have read close to 10 posts like this one so I think it's pretty weird. Hopefully HP will fix it or replace it since it was clearly not my fault in any way, I take great care of my computer since it represents a huge investment for me. When I bought it I thought I was buying an elite quality notebook but apparently not.

Please help me or tell me what to do next, it would be really nice to go back to the great feeling I got when using my Spectre x360.

Thanks.

[JeffHelp]

09/25/15 - Jeff reached out to customer