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HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Hardware/HP-Laptop-Power-Cord-Safety-Recall-and-Replacement/m-...

 

08-27-2014 10:42 AM

My power cord does not have the "LS-15" marking on it. It has "LS-18" on it and it gets very hot when plugged into the wall outlet and even a power surge protector. I was told that this is normal. I can't imagine this being normal. I'm always scared to leave my HP Laptop charging when I'm not home in fear of it starting a fire. Is there anyone else with this issue.
I worked for HP.
1 REPLY 1
HP Recommended

09/02/14 - Jeff reached out to customer

I work for HP
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