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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-09-2015 09:36 AM

HP Recommended

http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/OfficeJet-Pro-X551dw-Blue-Tint/m-p...

 

OfficeJet Pro X551dw Blue Tint[ New ]
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‎09-08-2015 08:59 AM - edited ‎09-08-2015 09:17 AM

 

It seems like every thing printed from this printer has a blue tint. I can actually see small blue dots on colors that shouldn't have any blue. Everything that should be green, looks teal.

 

I've tried cleaning the print heads, reinstalling drivers, everything. I have tried on all sorts of devices. Oddly enough, when I clean the print heads, the page that is printed shows the correct colors. The yellow doesn't have a blueish tint. But if I print out just a yellow bar from my computer, it has a blueish tint.

 

Has anyone experienced this before?

 
Aardvark1
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‎09-09-2015 02:35 PM

HP Recommended

09/09/15- Jeff reached out to customer

I work for HP
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