Katdrummer HP OpticaL USB Mobile Mouse Cotrol Panel error.

[Omar-E]

http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-OpticaL-USB-Mobile-Mouse...

I have the HP Optical USBMobile Mouse on an HP DV5T laptop running Vista sp2 ultimate. I have been getting the fillowong erro clicking on the mouse control panel app.:

Debug assertion failed!
Program: C:\WINDOWS\System32\RunLegacyCPLElevated.exe
File:.\LinkAPI.cpp
Line:32

I tried reinstalling it from the website.I tried to reinstall from disk. I even tried to rebuild the harddrive back to factory image. I even tried installing the mouse on my wife's DV4T laptop. Nothing works. The mouse itself seems to work fine,and the home button pulls up my browser's home page.I cannot change the HP mouse settings. I am assumming that the default Windows mouse driver is being used.Although, why the Home buttom works, (Not standard for a mouse) I have no idea. In device manager the mouse used to show as the HP Optical USB Mobile mouse. Now It only shows" HID-Compliant mouse". When I used to install the update from the HP website,I the mouse applet would also error out. However I found the fix at that time was to run the setup up until just after the files were created in the x86 program files directory,cancelling the setup, and running setup from the 64 bit folder. then the control panel app worked. It seemed that the default x86 driver ( the default driver from the website) was not working but the 64 bit software was working. Now this fix is not working at all.

Any ideas? This has been driving me crazy for ove a month now.

[JeffHelp]

02/13/15 - Jeff reached out to customer