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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-06-2011 03:06 PM

HP Recommended

http://h30434.www3.hp.com/t5/Forum-Feedback-and-Suggestions/HP-rebate-denied-because-of-wrong-reason...

 

Hi,
I purchased a HP laptop Pavilion dm4 1160us on 1-Mar-2011. As for rebate offer, Spring time savings which is valid between Jan 1 , 2011 andJune 11, 2011, I am supposed to receive a $50 mail in rebate.

Instead my processing was denied. And mail was sent to me mentioning the reason that purchase date is not with in offer. 
I could not believe a company of HP brand value could cheat customers like that . I have provided all details. And every body knows Mar 1 2011 (my purchase date) falls between Jan 1 2011 and June 11, 2011.

 

What to do in this case ? Can't think company like HP can do mistakes at their end.

1 REPLY 1

‎05-09-2011 10:59 AM

HP Recommended

05/09/11 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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