Revanth_97:Wifi issue ever since I purchased the laptop

[kevin-t]

http://h30434.www3.hp.com/t5/Wireless-Internet-Home-Networking/Wifi-issue-ever-since-I-purchased-the...

Hello, My name is Revanth and I purchased this laptop on January 3rd , 2015 , just 3 days after the purchasal wifi stopped working and I started to use LAN Cable , I contacted Support people and they assigned me an engineer who changed my wifi card , even then wifi didn't work then he told me to reset my laptop which I did immediately, even then wifi didn't start to work, he told me that he would change wifi card again,(this is 2nd time he changed now) , I asked him what if even this wont work, he told me that he would replace the mother board to solve the issue , I told fine, 2 days later wifi stopped working again , when I called the engineer he told he will replace the wifi card for last time, but he told he would replace motherboard, since I thought he knows what he is doing, I said fine, after he replaced wifi card for the 3rd time the wifi didnt work still, I contacted forums and phone support as well, and downloaded and reinstalled the drivers which they've sent me, still wifi didnt work.

When I told the engineer about the problem he told me to reset my laptop again, only then he would replace my motherboard. LITERALLY WHAT THE HELL? I don't even have an external harddisk to backup all my data, I am an animator and I got like 100 - 200 gb of files to save and a ton of movies and games which would take me around 500 gb of hard disk, when I told him this he said thats your problem, he told he would replace motherboard when he was replacing wifi card for 2nd time, and now he asks me to reset my laptop, i've been trying to collect money for external hard disk, I am a student where will I get money from ? to afford an external hard disk!!!!!

Srsly ever since I purchased this laptop I had problems, there are even some other issues, the microphone inbuilt doesnt work AT ALL!!!!! and sometimes mouse gets stuck and the keyboard is bulged , I mean left side is fine and right side the keyboard is rised up like something is at the back of it, and at the corners of my keyboard I can see the internal parts, and sometimes I feel that I am working on a 1gb ram and no graphic card system rather than working on an 8gb ram, 2gb graphic card due to the slowness it does!!!! I mean the laptop often times goes really slow from what I've observed!

Is my decision of choosing a HP Laptop wrong eventually ? I NEED A REPLY FROM YOU GUYS, if this isn't the right place to tell my problem and expect help from HP , then suggest me where I can!!!

Thank You in advance,
M.Revanth.

[JeffHelp]

08/24/15 - Jeff reached out to customer