SnowOnACactus, Re: How to Enable touchpad when typing, Windows 10

[Sparkles1]

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/How-to-Enable-touchpad-when-typ...

I see that since my reply was turned into its own post, it's a bit confusing.

My exact issue is that the touchpad does not work while typing. I've changed the touchpad delay to "No delay", and disabled the "Smart sense" settings, which improved the issue but did not fix it. Now the touchpad will work for the first second of typing, but then stops working again until the keyboard is not being used.

I do not have a game controller attached. When I attach an external mouse, there is no problem with the mouse working at the same time as the keyboard. Even so, I'd like my track pad to work correctly.

My model is an Envy m6-102dx

I'm running windows 10, which came with the laptop.

This issue is persistent and happens whether or not I am playing a game. I mentioned gaming, because that's when the issue becomes a problem.

Here's my current history with this issue: I've spoken to HP on the phone about this issue a few times, and before attempting to check my settings at all, they reinstalled my drivers (something I had done before even calling) and then reset my computer (which is only a couple of weeks old). I've been on and off the phone with different people at HP for scheduled phone calls until one day I was hung up on, and then called back the next day asking if my problem had been fixed. They then arranged another phone call for this weekend, which they never followed through on.

[JeffHelp]

09/14/15 - Jeff reached out to customer