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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2015 05:54 PM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Hardware/Hp-Chromebook-11-Won-t-Charge/m-p/4745818/highlight/f...

 

We have the same problem. We received a replacement charger for the recalled USB charger but we're still experiencing charging problems. The amber LED intermittently turns on & off and we haven't noticed a pattern. It doesn't appear to be related to a loose connector. The amber LED frequently turns off before a full charge is reached. The USB charger doesn't get warm. The USB charger can charge other devices, like a phone.

I Work for HP
1 REPLY 1

‎04-30-2015 09:43 AM

HP Recommended

04/30/15 - Jeff reached out to customer

I work for HP
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