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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-06-2012 11:21 PM

HP Recommended

http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and/MORE-HP-TROUBLE/m-p/1164085

 

MORE HP TROUBLE

 

01-06-2012 09:18 PM

HP IS HORRIBLE!!!! I bought a back-up external hard drive 1TB paid close to $200 because I wanted my data to be safe. BIG MISTAKE!!! This drive has completely failed, and the original laptop all my files were on was stolen. When I try to access the files, they all have errors and unable to open. I was able ... ... to open before... I contacted HP support and they basically told me "Sorry, Your problem not Ours" I now have lost many files dear to me, my baby girls 1st birthday, her 1st steps, my kids holiday pictures, everything... The drive that was supposed to save these things has malfunctioned, and the comany refuses to help me.

1 REPLY 1

‎01-09-2012 09:46 AM

HP Recommended

01/09/12 - Jeff reached out to customer

Although I am an HP employee, I am speaking for myself and not for Hewlett-Packard.
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