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- tb808:LS-18 powercord

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04-20-2015 11:41 AM
http://h30434.www3.hp.com/t5/Notebook-Hardware/LS-18-powercord/td-p/4983510
17-04-2015 12:34 PM
My Ls18 powercord started to short circuit and sent sparks which left small burn marks on my carpet... Thankfully I was home to disconnect, observe and prevent further disaster (fire...). I shutdown my compuer and I suspect that my laptop battery has since drained. I'm not able to power it up and I'm assuming/hoping that no damage has come from the short!
In any case, after inspecting the cable it seems to have frayed at the point that the plug and cord meet... Not sure how that happens! Perhaps its caused as a result of the cables consistant bend upto the desk and laptop.
Should not be a issue for a user to be concerned about (cables are supposed to bend and have movement).
I checked into cable replacement and found the recall on LS-15 power cable... Perhaps HP needs to expand the powercable recall! Is this issue currently being investigated?
-tb808
I work on behalf of HP
