• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Hardware/LS-18-powercord/td-p/4983510

 

Operating System: Microsoft Windows XP (64-bit)

 

My Ls18 powercord started to short circuit and sent sparks which left small burn marks on my carpet... Thankfully I was home to disconnect, observe and prevent  further disaster (fire...). I shutdown my compuer and I suspect that my laptop battery has since drained. I'm not able to power it up  and I'm assuming/hoping that no damage has come from the short!

 

In any case, after inspecting the cable it seems to have frayed at the point that the plug and cord meet... Not sure how that happens! Perhaps its caused as a result of the cables consistant bend upto the desk and laptop. 

 

Should not be a issue for a user to be concerned about (cables are supposed to bend and have movement).

 

I checked into cable replacement and found the recall on LS-15 power cable... Perhaps HP needs to expand the powercable recall!  Is this issue currently being investigated?

 

-tb808


I work on behalf of HP
1 REPLY 1
HP Recommended

04/20/15 - Jeff reached out to customer

I work for HP
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.