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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2015 12:57 PM

HP Recommended

http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/PC-hangs-during-POST-on-HP-boot-logo/td-p...

 

22-04-2015 05:56 AM

Product Name: QB157EA Elite 7300 Microtower
Operating System: Microsoft Windows 7 (64-bit)

Hi everyone

 

I hope someone can help me.

 

When I power on my HP Elite 7300 Microtower, it freezes during POST, on HP Logo. If I disconnect my keyboard, it responds with the missing keyboard error.

If I then connect my USB keyboard, and turn off/on it freezes.

If I press ESC to go into menu, it freezes and does nothing. No menu, no BIOS - nothing.

I have connected only USB Apple keyboard, Logitech USB Unifying bluetooth receiver for mouse, and DVI-HDMI cable for my TV.

It's been working without problems until last night.

 

I've tried to clear/reset CMOS as well as CMOS password via jumpers onboard.

 

The funny thing is, the HDD doesn't even spin/make noise.

 

Have reached the end of the line, and don't know what to make of this !?!

I work on behalf of HP
1 REPLY 1

‎04-27-2015 02:26 PM

HP Recommended

04/27/15 - Jeff reached out to customer

I work for HP
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