Issues with Poly Savi 8420

[TwistedPear]

Background

I bought the Poly Savi 8420 to replace an Epos SDW 5066.  I am replacing the Epos due to the fact that Epos Connect software for the Mac does not have sidetone adjustment functionality. Sidetone is only adjustable on the Windows version and I no longer own a Windows PC. The Epos loses its sidetone setting and defaults back to zero %. I have given up waiting for Epos to add this feature after several years.

Issues with Savi 8420

1. Missing adjustable sidetone functionality in Poly Lens. I am very disappointed that this does not exist in such a mature platform. There is some feedback of my voice, but not very much. I find that I am talking louder than normal, which is very tiring after a day of Zoom meetings. How can I request this feature in the 'Poly Lens'.
2. Missing guidance for the ANC headset switch in the manual and missing legend for this switch on the headset. Which setting is on or off?
3. In this Community form, the latest version of MacOS listed is 'macOS 12.0 Monterey'. I am on 'Sonoma 14.5' but this option is missing in the 'operating system'  drop-down.

Thanks in advance.

[M_Salman]

Hi @TwistedPear, Welcome to Poly HP Support Community.  
 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.

https://support.hp.com/us-en/poly
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos, thumbs up, or thumbs up and marking my post as an accepted solution.

Regards,

Salman