• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
Locked

‎09-11-2023 07:34 AM

HP Recommended
Product: Savi 8220 M UC
Operating System: Microsoft Windows 11

hi!. Just bought Savi 8220 UC headset, Please tell me - is it normal that music videos or any other sounds (calls are fine) sound like through a radio/phone line... I used to use a Jabbra wireless headset and when listening to music sound was all ok, just when was calling someone, they were switching to "phone mode". With Savi I feel like constantly being in "call mode". Tone is completely different compared to the Plantronics balckwire 5220 which I own. It's like low tones are much quieter and high tones louder and without spatial sound, and can't hear well all sounds. I've tried different audio quality setups in Poly lens application, but there is completely no change in sound. Tired event another PC, same. Any Ideas ?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.