08:11 Error HP Designjet Z5400

[AndrewDamas]

When I try turning my printer on, I keep getting stuck with the 08:11 error code with the message “Restart the printer. If the problem persists, **bleep**,” after being on initializing 1% for a while. I was given an email for a guy to contact to have him help me fix it, and he told me to replace the hard disk. So I did that, and the problem hasn’t changed one bit. He told me to look at the flashing lights (I,II,III) on the back, but none of them are flashing. I don’t know what to do, I’ve already spent 200$ to try to fix this. 

[Valsimot]

You need to install disk with the printer firmware on it, if you install any disk it will not work.

Make sure you installed disk with propper firmware for your printer model.

[tabcom]

The formatter board has either a network cable or USB cable plugged into it. Next to the connector there are 3 LEDS on the formatter board. They are labeled I, II, III. They will either be solid or flashing. You need to determine what the sequence of the three LEDS are in order to decode the error. Here are the most common errors.

This LED sequence points to a faulty Hard Disk:

LED1: FLASHING
LED2: OFF
LED3: OFF

Faulty Hard Disk:

LED1: ON
LED2: FLASHING
LED3: OFF

Replace the Formatter:

LED1: ON
LED2: OFF
LED3: OFF

Replace Formatter and Main PCA board:

LED1: ON
LED2: ON
LED3: OFF

Replace Main PCA board:

LED1: ON
LED2: ON
LED3: FLASHING

---------------------------------------------------------------

08:04 error with a sub code reading:

LED1: FLASHING
LED2: ON
LED3: ON

. . . you must test the condition of the Engine to Interconnect cable first.

[AndrewDamas]

Thanks! Do you know how I would go about downloading the firmware onto the disc?

[Valsimot]

Can't be done, data on HDD is encrypted.