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‎12-04-2019 06:14 PM

HP Recommended
Product: designjet Z6200
Operating System: Microsoft Windows 10 (64-bit)

24:10 restart printer if problem persists contact HP support.

1 person had the same question
1 REPLY 1

‎12-04-2019 08:47 PM

HP Recommended

24:10 is a broken bag in one of the ink catridges.

 

Solution: Try the following:
  • Press Down + Cancel to see which cartridges have a broken bag. Remove the affected cartridges, shake each one three times within 2 seconds through a distance of about 40 cm, and check whether the cartridge air tower is contaminated with ink. If at least one cartridge is contaminated, replace the Ink Supply Tubes and Trailing Cable.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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