72-inch wide print job

DFleishman · ‎06-07-2023

We just replaced our 15-year old DesignJet 500 with a DesignJet XL 3600 multifunction plotter/scanner. I am trying to print a 72-wide plot from a 36-inch by 500 yard paper roll. When I create a custom paper size and enter a width of 72 inches, it auto-defaults to 36 inches. How can create a paper size wider than 36 inches? My goal is create a 36X72 print.

Valsimot · ‎06-08-2023

I am 99% sure that is a print driver issue. Are you running the latest driver from hp.com?

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Repairatrooper · ‎06-08-2023

Have you tried using length as 72 inches and playing with landscape/portrait settings? Also what programs are you using to print. Are you printing direct to the plotter or using one of the HP such as HP Click or Print Preview?

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