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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Level 2
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Message 1 of 3
153
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Solved!

ADF Jam - T830

HP Recommended
Designjet T830

hi, please help me to resolve "ADF JAM" error. i have run scanner diagnostics and received the attached errors. WhatsApp Image 2020-11-30 at 3.30.00 PM.jpegWhatsApp Image 2020-11-30 at 3.57.38 PM.jpegWhatsApp Image 2020-11-30 at 3.57.39 PM.jpeg

2 REPLIES 2
Level 12
Level 12
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Message 2 of 3
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HP Recommended

Check all the sensor flags carefully. It is possible to damage the flags when removing a jam. Also ensure that your firmware is up to date.

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Author
Level 2
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Message 3 of 3
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HP Recommended

Thank you for your help. the error was due to the failure of TOF sensor. replaced and now all is ok. thank you so much

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