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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
dinusha
Level 2
28 6 0 0
Message 1 of 3
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Solved!

ADF Jam - T830

HP Recommended
Designjet T830

hi, please help me to resolve "ADF JAM" error. i have run scanner diagnostics and received the attached errors. WhatsApp Image 2020-11-30 at 3.30.00 PM.jpegWhatsApp Image 2020-11-30 at 3.57.38 PM.jpegWhatsApp Image 2020-11-30 at 3.57.39 PM.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
Repairatrooper
Level 13
Level 13
10,358 10,197 1,057 3,101
Message 2 of 3
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HP Recommended

Check all the sensor flags carefully. It is possible to damage the flags when removing a jam. Also ensure that your firmware is up to date.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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2 REPLIES 2
Repairatrooper
Level 13
Level 13
10,358 10,197 1,057 3,101
Message 2 of 3
Flag Post
HP Recommended

Check all the sensor flags carefully. It is possible to damage the flags when removing a jam. Also ensure that your firmware is up to date.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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dinusha
Author
Level 2
28 6 0 0
Message 3 of 3
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HP Recommended

Thank you for your help. the error was due to the failure of TOF sensor. replaced and now all is ok. thank you so much

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