cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Phizerbert
New member
1 0 0 0
Message 1 of 3
596
Flag Post

Solved!

About Blue Screen Error 805DFD31 of Hp Designjet T520 36-in

HP Recommended
HP DesignJet T520 36-in Printer

Thank you for clicking the click on my article.

I want to resolve a problem for my Hp Designjet T520 36-in Printer.

Problem is following:

error.jpg

I would appreciate it if you could give me a way to solve the problem. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
rasheddul
Level 7
634 609 35 85
Message 3 of 3
Flag Post
HP Recommended

If any body face the below related proble of HP designJet T120/t520 printer relted, you must follow the below process:

 

original (2).jpg

 

At first try to follow the below steps and get it fix by :

- Connecting the printer to another outlet

- Repacing the power cable

- Replacing the Main PCA (If you have replace Main PCA, it will solved the issue.)

 

Also try to Isolate the printer by removing any connectivity cables, printhead

 

Try removing the ink cartridges, printhead, paper, replacing the power cable and another power outlet. If you still have the problem, please replace the Main PCA (P/N: CQ890-67097)

 

PartSurfer: http://partsurfer.hp.com/Search.aspx?SearchText=CQ890-67081

 

Part Store: https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

original (1).jpgoriginal.jpg

 

N.B: Part No. CQ890-67081 is an older revision.

 

Main PCA - T120: P/N: CQ891-67013

Main PCA - T520: CQ890-67023 

 

 

Most of cases that kit will damage for voltage factualation and this one working as a ROM. 

 

 

 

It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.


If problems with the FW, will not recommend you to use the old USB with the firmware again.

 

If not covered under warranty you may replace Encrypted chip which is failed on the mainboard inside the printer you can buy it on ebay/other's source:

 

http://www.ebay.co.uk/itm/282081139582?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649

 

http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip-/282385654102

 

http://www.ebay.co.uk/itm/282153834889

 

 

Regards/Rashed
https://www.linkedin.com/in/rasheddul

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
Terry_Leair
Level 3
32 25 3 6
Message 2 of 3
Flag Post
HP Recommended

You will need to replace the USB drive on the main pca that contains the firmware.

 

Hope that helps

Part number

CQ890-67105 - USB New module with F/W SV

Was this reply helpful? Yes No
rasheddul
Level 7
634 609 35 85
Message 3 of 3
Flag Post
HP Recommended

If any body face the below related proble of HP designJet T120/t520 printer relted, you must follow the below process:

 

original (2).jpg

 

At first try to follow the below steps and get it fix by :

- Connecting the printer to another outlet

- Repacing the power cable

- Replacing the Main PCA (If you have replace Main PCA, it will solved the issue.)

 

Also try to Isolate the printer by removing any connectivity cables, printhead

 

Try removing the ink cartridges, printhead, paper, replacing the power cable and another power outlet. If you still have the problem, please replace the Main PCA (P/N: CQ890-67097)

 

PartSurfer: http://partsurfer.hp.com/Search.aspx?SearchText=CQ890-67081

 

Part Store: https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

original (1).jpgoriginal.jpg

 

N.B: Part No. CQ890-67081 is an older revision.

 

Main PCA - T120: P/N: CQ891-67013

Main PCA - T520: CQ890-67023 

 

 

Most of cases that kit will damage for voltage factualation and this one working as a ROM. 

 

 

 

It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.


If problems with the FW, will not recommend you to use the old USB with the firmware again.

 

If not covered under warranty you may replace Encrypted chip which is failed on the mainboard inside the printer you can buy it on ebay/other's source:

 

http://www.ebay.co.uk/itm/282081139582?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649

 

http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip-/282385654102

 

http://www.ebay.co.uk/itm/282153834889

 

 

Regards/Rashed
https://www.linkedin.com/in/rasheddul

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation