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‎05-20-2023 08:59 PM

HP Recommended
Product: HP DesignJet T120 24-in Printer
Operating System: macOS 10.14 Mojave

just aquirred this printer. when i plug it in the screen lights up blue and displays the code B32EC02E. what can i do?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-21-2023 09:59 AM - edited ‎05-21-2023 10:08 PM

HP Recommended

This is an issue with the main board or firmware module. The firmware module is a USB device and replacing it is the best first step and much cheaper than the main board.  Part number is CQ890-67111

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎05-21-2023 09:59 AM - edited ‎05-21-2023 10:08 PM

HP Recommended

This is an issue with the main board or firmware module. The firmware module is a USB device and replacing it is the best first step and much cheaper than the main board.  Part number is CQ890-67111

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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