Broken Spectro-Photometer?

[Keenly]

Hi there,

First post on the forums. So hello everyone. I'm a previous Epson user but thought I'd try a HP. The z2100 I picked up locally however the built in Spectro-Photometer is broken unfortunately. The seller didn't advise me of it until after I got it home and he said it's never bothered him as the engineer said it's not worth the cost of repairing. Am quite disappointed to say the least however it doesn't fix my problem. 

Will I get the same results running the embedded printer profiles. Also what print settings do people use printing from Photoshop.

Working profile:

Printer manages colours or Photoshop manages colours.

Many thanks

[Keenly]

How do I reset the stored internal printer profiles as well to default. The guy now says don't let your printer software to let the printer manage colours so they must of been calibrated after been damaged. I'd like to reset them to default if possible?

[Roy_Kuzmich · Accepted solution]

Hi Keenly,

Out in the field I typically leave the driver set to Printer Managed Color.

I have a few clients that will overide that as they are expert Photoshop or other application specialists and then I would only deal with mechanical errors.

As for your Spectrophotometer, is it assumed broken because it is failing the color calibrations?

I have seen the calibration fail because other calibrations need to be done first.

try in this order:

Line Sensor - PH alignment - Advance Calibration - then try the color calibration again

Good Luck

Roy K