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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Can anyone help me please

Create an account on the HP Community to personalize your profile and ask a question
04-04-2024 03:28 AM
Have you tried looking at the HP product support tab and finding a driver there? You may have to use a driver from windows 7.
If you can't find one there, check back. Someone on the forum here may have a copy of the driver they can send to you.
04-05-2024 02:00 PM
I have now got my designJet 500 working, I went to Microsoft app shop paid £4.19 for a printer app? Printer download programe and it worked by down loading the drivers for the 510 model now printer works fine and you can use for most printer models not just HP now get perfect prints with clear colours.
If it helps anyone else then good and thank you all for your help.
Steven