• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Latex 360 Printer

I am currently printing a lot of car park signs, the background is orange but it keeps fading to a pink colour, i have not had any error codes on the printheads, and the maintenance cartridge has 10% left, do you think i need to change any printheads or the maintenance cartridgeMicrosoftTeams-image (13).JPG

3 REPLIES 3
HP Recommended

I have changed all the printheads and the maintenance cartridge and the problem still persists

HP Recommended

Hey, @StevenMcfadden 

Thank you for visiting our English HP Support Community. We advise you to post your question in HP Latex Knowledge Center - Forum to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
HP Recommended

Faulty yellow printheads, faulty yellow ink cartridges (or cartridges are not shaken before inserting or not shaken before long prints), air in tubes, faulty ink towers for yellow magenta printheads (those are needles where heads are inserted into)... When  stopped printing, just take out printheads and see yellow/magenta ones if nozzles are inked.. or just hake one head vertically once or twice softly and see if ink comes out of nozzles... To be sure - clean all contacts of all printheads and in carriage too.... 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.