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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
hriosm
Level 3
48 20 2 0
Message 1 of 5
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Solved!

Cutter issues T795/T1300/T790

HP Recommended
T795
Microsoft Windows 10 (64-bit)

I have a lot of issues with cutter on this plotter.

Sometimes, plotter is stuck at the beginning of cutting. Blade is lowered correctly but when entering the groove of blade against metallic guide, the  carriage can´t move because it needs a lot of force (after error, tried to move it manually and needed just too much effort).

Other times, the cutter has problems after cutting and going back to left side. The blade is not lifted, enters the groove and just can´t continue.

The whole design concept of this cutter seems to me so bad because requires too much effort to move blade. 

Maybe I am missing something?

Please help

1 ACCEPTED SOLUTION

Accepted Solutions
hriosm
Author
Level 3
48 20 2 0
Message 5 of 5
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HP Recommended

Hi,

Tried with another cutter and it was the same. I think it has to do with friction on the back of the carriage. When blade is engaged, the carriage rotates a few degrees to leave space to blade engaged but there is some stopper on the back of the carriage that goes against an slanted metallic guide. When this stopper press the slanted guide, it seems there is too much friction.  Tried to grease it and grease the channels where the blade goes up/down but still no luck. Maybe this stopper should be changed? 

Regards

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4 REPLIES 4
rubensanchez01
Level 4
130 115 1 6
Message 2 of 5
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HP Recommended

the cutter automatically activicated, if you entered the medias like paper medias. Then if media was entered as   canvas    & cutter will cut after print finished & stucked (  because media was too thick )

 

there was a option in    Print setting by the   ink...    disable cutter.... cutter will not activated no matter what medias )

 

PS : I have 1 cutter from Z3200 44"  , it gave me error ... then I replaced with other same type... ok..
I checked it & all looked fine......anyway I have about 5 in spares.....l

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Repairatrooper
Level 13
Level 13
10,434 10,271 1,062 3,115
Message 3 of 5
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HP Recommended

There is a rubber "0" ring that holds the paper and gives tension for cutting. These rollers wear over time and then you need to replace the cutter. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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hriosm
Author
Level 3
48 20 2 0
Message 4 of 5
Flag Post
HP Recommended

Hi,

Tried with another cutter and it was the same. I think it has to do with friction on the back of the carriage. When blade is engaged, the carriage rotates a few degrees to leave space to blade engaged but there is some stopper on the back of the carriage that goes against an slanted metallic guide. When this stopper press the slanted guide, it seems there is too much friction.  Tried to grease it and grease the channels where the blade goes up/down but still no luck. Maybe this stopper should be changed? 

Regards

Was this reply helpful? Yes No
hriosm
Author
Level 3
48 20 2 0
Message 5 of 5
Flag Post
HP Recommended

Hi,

Tried with another cutter and it was the same. I think it has to do with friction on the back of the carriage. When blade is engaged, the carriage rotates a few degrees to leave space to blade engaged but there is some stopper on the back of the carriage that goes against an slanted metallic guide. When this stopper press the slanted guide, it seems there is too much friction.  Tried to grease it and grease the channels where the blade goes up/down but still no luck. Maybe this stopper should be changed? 

Regards

Was this reply helpful? Yes No
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