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HP Designjet T520
Microsoft Windows 10 (64-bit)

After plotting a drawing the cutter is catching the paper instead of cutting it at the end of the plot. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Valsimot is correct about the cutter being dull, but I have also seen instances where a rubber washer that stabilizes the cutter on the paper breaks, preventing proper alignment of the cutter on the page. Result is the same, you will need to replace the cutter.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

4 REPLIES 4
HP Recommended

How old is the printer and what kind of paper are you using?

The cutter needs to be replaced from time to time it can be sharp and do fine cuts forever.




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HP Recommended

The plotter is about 3 years old.  I am using the HP 90g/m2.

 

HP Recommended

It's probably not sharp anymore and needs to be replaced. 

 

https://www.youtube.com/watch?v=c1ClAQvUms8 

 




My profile on LinkedIn

HP Recommended

@Valsimot is correct about the cutter being dull, but I have also seen instances where a rubber washer that stabilizes the cutter on the paper breaks, preventing proper alignment of the cutter on the page. Result is the same, you will need to replace the cutter.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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