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- Cutter not cutting but catching the plot and causing a jam.

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07-28-2020 11:26 PM
After plotting a drawing the cutter is catching the paper instead of cutting it at the end of the plot.
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Accepted Solutions
07-29-2020 11:28 PM
@Valsimot is correct about the cutter being dull, but I have also seen instances where a rubber washer that stabilizes the cutter on the paper breaks, preventing proper alignment of the cutter on the page. Result is the same, you will need to replace the cutter.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
07-29-2020 11:28 PM
@Valsimot is correct about the cutter being dull, but I have also seen instances where a rubber washer that stabilizes the cutter on the paper breaks, preventing proper alignment of the cutter on the page. Result is the same, you will need to replace the cutter.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.