DESIGN JET DOES NOT PRINT BLACK

[TMG-]

I HAVE A DESIGNJET T530 SET FOR A COUOLE OF MONTHS PRINTS BLANK PAGES. I INSTALLED A NEW PRINT HEAD AND BRAND NEW HP CARTRIDGES. STILL PRINTS BLANK PAGESL. UNINSTALLED SOFTWARE REINSTALLED STILL PRINTS BLANK PAGES. CLEANED CARTRIDGES AND ALIGNED PRINT HEAD. ST

[man1972]

did you replaced the printhead with an original one ? if no  try to replace with original.  if no check if the printer prints diagnostic print  from the image quality maintenance menu if there is a print  search in the driver  section    

[TMG- · Accepted solution]

I installed genuine hp print head. This fixed the problem. Plotter now works fine. HP was very helpful on solving my problem. I had installed an off brand print head. Plotter would not align print head and would not print black. Conclusion always use original HP parts.