cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
CJWizard
New member
3 0 0 0
Message 1 of 2
220
Flag Post

Design Jet T120

HP Recommended
Design Jet T120
Microsoft Windows 10 (64-bit)

I was able to print to my T120 on a roll or multi tray with no problems.  HP updated their software and now I have to shut off the paper cutter and auto-rotate to print to the multi-tray.  Makes no sense that I have to reconfigure to change the paper when it was automatic with the old software.  Get your **bleep** together HP.

1 REPLY 1
HarryCR
Level 5
Level 5
216 215 16 23
Message 2 of 2
Flag Post
HP Recommended

Hi @CJWizard 

 

I understand you, last week there was an update of the drivers and I now that HP is looking for a resolution of that behavior that you described and other things as well, if this new driver still doesn't allow you like in the past to work without making these adjustments then as workaround I will suggest you adjusting the setting manually.

 

Thank you.

I am an HP employee
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation