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HP Recommended
Microsoft Windows 10 (64-bit)

I have been using the pl532en driver hp designjet 750C.  Now with windows 10 home, the Print Preferences dialogue box (used to adjust and add sheet sizes) won't show; so cannot adjust or set custon sheet sizes.

I get the error code: Function address 0x00000000007356 (and variations of this) caused a protection fault (exception code )xc0000005) the application property sheet may not function properly.

 

Hope you have a suggestion or have updated version of the pl532en (mine is a zip file form 11/8/2010).  Thank very much for your ideas!

Marc

 

Windows 10 home

21H2

4-19-212

19044.1706

Pack 120.2212.4170.0

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The attached pl532en(6).zip file works for me in Windows 10 Pro with my Designjet 755cm plotter.  You will need to disable driver signing in Windows 10 to install the driver.  This version does support custom page sizes, at least in Control Panel, Devices and Printers, click on the Designjet, then click on Print  Server Properties in the bar at the top.

 

dj 755cm2.png

 

The following models are listed in the oemsetup.inf file.  I have used this for Designjet 650C, 750C and 755 CM over the years, I suspect the others listed would work as well.

 

HP DesignJet ColorPro CAD by HP
HP DesignJet 3500CP by HP
HP DesignJet 3000CP by HP
HP DesignJet 2500CP by HP
HP DesignJet 2000CP by HP
HP DesignJet 750C+ (E/A0) by HP
HP DesignJet 750C+ (D/A1) by HP
HP DesignJet 755CM(C3198B)by HP

HP DesignJet 700 (E/A0) by HP
HP DesignJet 700 (D/A1) by HP
HP DesignJet 488CA (E/A0) by HP
HP DesignJet 488CA (D/A1) by HP
HP DesignJet 455CA (E/A0) by HP
HP DesignJet 455CA (D/A1) by HP
HP DesignJet 450C (E/A0) by HP
HP DesignJet 450C (D/A1) by HP
HP DesignJet 750C (E/A0) by HP
HP DesignJet 750C (D/A1) by HP
HP DesignJet 755CM(C3198A)by HP
HP DesignJet 350C (E/A0) by HP
HP DesignJet 350C (D/A1) by HP
HP DesignJet 330 (E/A0) by HP
HP DesignJet 330 (D/A1) by HP
HP DesignJet 650C(C2859B) by HP
HP DesignJet 650C(C2858B) by HP
HP DesignJet 650C(C2859A) by HP
HP DesignJet 650C(C2858A) by HP
HP DesignJet 600 (E/A0) by HP
HP DesignJet 600 (D/A1) by HP
HP DesignJet 250C (E/A0) by HP
HP DesignJet 250C (D/A1) by HP 

HP DesignJet 200 (E/A0) by HP

HP DesignJet 200 (D/A1) by HP
HP DesignJet 220 (E/A0) by HP
HP DesignJet 220 (D/A1) by HP
HP DesignJet 230 (E/A0) by HP
HP DesignJet 230 (D/A1) by HP

 

Update - I have tried this on Windows 11 pro, I have not found a workaround in Windows 11 to allow unsigned drivers.  (Actually I found several things that said they worked on Windows 11, but none so far that actually did work.)


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

6 REPLIES 6
HP Recommended

The attached pl532en(6).zip file works for me in Windows 10 Pro with my Designjet 755cm plotter.  You will need to disable driver signing in Windows 10 to install the driver.  This version does support custom page sizes, at least in Control Panel, Devices and Printers, click on the Designjet, then click on Print  Server Properties in the bar at the top.

 

dj 755cm2.png

 

The following models are listed in the oemsetup.inf file.  I have used this for Designjet 650C, 750C and 755 CM over the years, I suspect the others listed would work as well.

 

HP DesignJet ColorPro CAD by HP
HP DesignJet 3500CP by HP
HP DesignJet 3000CP by HP
HP DesignJet 2500CP by HP
HP DesignJet 2000CP by HP
HP DesignJet 750C+ (E/A0) by HP
HP DesignJet 750C+ (D/A1) by HP
HP DesignJet 755CM(C3198B)by HP

HP DesignJet 700 (E/A0) by HP
HP DesignJet 700 (D/A1) by HP
HP DesignJet 488CA (E/A0) by HP
HP DesignJet 488CA (D/A1) by HP
HP DesignJet 455CA (E/A0) by HP
HP DesignJet 455CA (D/A1) by HP
HP DesignJet 450C (E/A0) by HP
HP DesignJet 450C (D/A1) by HP
HP DesignJet 750C (E/A0) by HP
HP DesignJet 750C (D/A1) by HP
HP DesignJet 755CM(C3198A)by HP
HP DesignJet 350C (E/A0) by HP
HP DesignJet 350C (D/A1) by HP
HP DesignJet 330 (E/A0) by HP
HP DesignJet 330 (D/A1) by HP
HP DesignJet 650C(C2859B) by HP
HP DesignJet 650C(C2858B) by HP
HP DesignJet 650C(C2859A) by HP
HP DesignJet 650C(C2858A) by HP
HP DesignJet 600 (E/A0) by HP
HP DesignJet 600 (D/A1) by HP
HP DesignJet 250C (E/A0) by HP
HP DesignJet 250C (D/A1) by HP 

HP DesignJet 200 (E/A0) by HP

HP DesignJet 200 (D/A1) by HP
HP DesignJet 220 (E/A0) by HP
HP DesignJet 220 (D/A1) by HP
HP DesignJet 230 (E/A0) by HP
HP DesignJet 230 (D/A1) by HP

 

Update - I have tried this on Windows 11 pro, I have not found a workaround in Windows 11 to allow unsigned drivers.  (Actually I found several things that said they worked on Windows 11, but none so far that actually did work.)


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Thank you so much for your posts and sharing this very helpful information! Thank you for posting the print drivers that can extend the useful life of these fine DesignJet series plotters!    Marc

HP Recommended

Have you tried the file Bob Headrick provided in his reply?

I don't work for HP....I just repair their printers.
HP Recommended

Hi Don,

Do you know Bob Headrick. He is a  very helpful guy.

 

He emailed me that he was having difficulty loading the driver in Windows 11. He was having difficulty getting past the unsigned driver issue in Windows 11 though we know we can do it in Windows 10. 

Here is his  note to date:
Update - I have tried this on Windows 11 pro, I have not found a workaround in Windows 11 to allow unsigned drivers.  (Actually I found several things that said they worked on Windows 11, but none so far that actually did work.)

 

Do you have a workaround.  Can you get the driver into Win 11?

Thank you so much.

Best,

Marc

HP Recommended

Marc:

 

Sorry, not up to Windows 11 yet.  I'm hoping it won't present too much problem for legacy printers.  

I don't work for HP....I just repair their printers.
HP Recommended

I hope so too!  There should be a workaround.

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