DesignJet SD Pro Scanner All-in-One Monitor(Advantech, Model: CTX-7151W-HP2E) BIOS Password

[JuanSolier]

I have an HP DesignJet SD Pro scanner that came with the HP DesignJet T1700 plotter; this scanner uses an Advantech all-in-one monitor (model CTX-7151W-HP2E). The Windows 10 operating system on the monitor became corrupted, and the recovery partition was lost as well. I want to create an image from an identical monitor, but the BIOS asks for a password. I also tried opening the monitor, but the screw head stripped. Could you please provide the BIOS password? The units are out of warranty.

I am the technical support person for the company. I checked the HP website, but they do not provide the full monitor image—only image updates that are applied via the scanner application itself. This scanner came bundled with the HP DesignJet T1700 plotter.

Thank you.

[Raj_05]

Hey

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards