• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC

‎12-31-2025 10:57 AM

HP Recommended

We got a used T1300 that was in storage for a few years that I have been working on getting up and running again. I keep having this issue where I have a yellow ink cartridge that is not reading. Every time I insert the cartridge, it says it needs replaced cause it is empty. I have bought 2 new ones hoping that it was just a chip/connection error, but it wasn't. I replaced the ink supply station as well, hoping that it would fix it. However, that also did not work. I'm at a loss right now as I am not sure what else to replace? I called our local plotter repairman, and even he is stumped as to why it isn't working. Below is a list of things I have cleaned or replaced. Thanks!

 

List of items replaced/cleaned:

- Replace Ink Supply Station

- Replaced Yellow Ink Cartridge 2 times

- Cleaned Cartridge connections

 - Cleaned Printhead connections

- Cleaned excess ink that spilled

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.