• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet T210 24-in Printer
macOS 11.0 Big Sur

Brand new printer, set up, paper is loaded the right way!

Try to print blueprint off my computer or even the sample print from printer itself on 24" paper roll, it will start and print about the first  2" then quit and give a message saying, "the roll cannot be automatically unloaded. Rewind the roll manually and then try again.

Have tried this numerous times. Re-started and re-fed paper roll and still get same message!

Any help would be appreciated !

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.