• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet T630 24-in Printer

The front display window does not perform very well. It randomly shows me a screen, and won't change, no matter what input I give it. For example, at the moment it says "Roll - Paper Type" in a green band across the top. Under that, it says "Plain Paper" with a dark green circle in front of it, meaning it has selected Plain Paper, which is fine with me, except I'm using blank canvas, for printing images.  Below the 'plain paper', there are two choices. Lower left, in a pale black box, it says 'More", lower right, it says "Continue". No matter which one I choose, the window will not change. About 20 minutes ago, I chose "More", but nothing has happened since. Is there anything I can do with this printer without that window working?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.