DesignJet T790 error code 22.1:10

EllieAM · ‎12-14-2022

After printing something, it then displayed the error message 22.1:10 and said to re-start, which I did, and now it wont do anything just displays the error message. Can anyone help as to what this error is please and how to fix it?

Repairatrooper · ‎12-14-2022

Original response edited

Error codes in this range are usually caused by a problem with the ink supply station.

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EllieAM · ‎12-14-2022

thank you, will see if cleaning the print heads helps. Appreciate you answering so quickly

Repairatrooper · ‎12-14-2022

Got into the office and was able to check this further. This error is caused by the ink supply station. In this case, the left ink supply station (where the ink cartridges plug in). I suggest that you Google for the service manual so that you can run the diagnostic tests for the ink delivery system.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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