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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
This is a firmware error code and first step is to update to the current firmware revision. Download the firmware from support.hp.com and copy the .FUL files to a USB stick. Insert the stick in the port near the control panel and wait. If the printer does not respond, restart the printer with the stick installed and wait as it should pickup the available firmware before it boots to the error.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
If you are not able to resolve it, as you state it is a new device you should engage the dealer you bought it from to help or open a warranty case with HP.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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