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Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC

‎10-15-2026 10:22 AM

HP Recommended
Product: DesignJet Z9 Trimmer

My DesignJet z9 Printer is requseting we order Maintenance Kit #2 with the following code:

System Error: 0021-0006-0098

 

My questions are:

1 - Is this something I need a Technician to do, or can I order the kit and conduct the maintenance myself? I am a high school Engineering/CAD teacher with limited time and experience conducting maintenance on large-format printers. Would like to outsource, if possible. 

2 - Where can I order the Maintenance Kit #2?? 

3 - How long can I continue to use my printer before the system shuts down until the maintenance for this error code/maintenance kit are completed?

 
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