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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- DesignJet, Large Format Printers and Digital Press
- Designjet 1050c plus error codes 09A004+007A06D8
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01-03-2019 12:46 PM
Error messge designjet 1050c plus 09A004+007A06D8 cant get help out here till next week need printer now it was recently serviced so ink all good what happened is sent print job to print by accident tried to cencel at printer then this came up
01-03-2019 01:23 PM
do you have a service manual for your printer? according to the manual, the problem could be in your EIO card.
try the following
System Error: 09xxxx (Non-Continuable)
Problem
Description:
EIO Accessories (EIO Card/Hard Disk Drive) Error.
Corrective Action: Try the following:
n Switch the Printer OFF and ON again and wait for the initialization.
n If the Error code continues to appear, switch the Printer OFF.
Remove the EIO Card (if installed) and make sure that the Hard
Disk Drive is installed correctly by pushing it firmly inwards and
checking that the two installation screws are completely
tightened. Switch the Printer ON again. If the error codes 09Axxx
or 09Bxxx appear then replace the Hard Disk Drive.
n If the Error Code disappeared after removing the EIO Card, then
switch the Printer OFF and reinstall the EIO Card, making sure
that the two installation screws are completely tightened. Switch
the Printer ON again. If the Error Code reappears, then the EIO
Card could be faulty. Replace the EIO Card.
n If Error Code 09Cxxx appears after initialization, then replace the
Electronics Module Þ Page 8-25.
n Once the Error Code has been solved, print an Internal Demo
Print to make sure that the Hard Disk Drive is functioning
correctly. If the Error Code reappears, then use the above
information to troubleshoot the problem.
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