• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Designjet 1050c plus

Error messge designjet 1050c plus  09A004+007A06D8 cant get help out here till next week need printer now it was recently serviced so ink all good what happened is sent print job to print by accident tried to cencel at printer then this came up

1 REPLY 1
HP Recommended

do you have a service manual for your printer? according to the manual, the problem could be in your EIO card.

try the following

System Error: 09xxxx (Non-Continuable)
Problem
Description:
EIO Accessories (EIO Card/Hard Disk Drive) Error.
Corrective Action: Try the following:
n Switch the Printer OFF and ON again and wait for the initialization.
n If the Error code continues to appear, switch the Printer OFF.
Remove the EIO Card (if installed) and make sure that the Hard
Disk Drive is installed correctly by pushing it firmly inwards and
checking that the two installation screws are completely
tightened. Switch the Printer ON again. If the error codes 09Axxx
or 09Bxxx appear then replace the Hard Disk Drive.
n If the Error Code disappeared after removing the EIO Card, then
switch the Printer OFF and reinstall the EIO Card, making sure
that the two installation screws are completely tightened. Switch
the Printer ON again. If the Error Code reappears, then the EIO
Card could be faulty. Replace the EIO Card.
n If Error Code 09Cxxx appears after initialization, then replace the
Electronics Module Þ Page 8-25.
n Once the Error Code has been solved, print an Internal Demo
Print to make sure that the Hard Disk Drive is functioning
correctly. If the Error Code reappears, then use the above
information to troubleshoot the problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.